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This resource aims to help retail managers develop the personal and team management skills required to successfully manage a retail operation. Teamwork and customer relations are discussed in detail. Table of contents: * Part 1 - You * Part 2 - Team (team building and team work) * Part 3 - Customer (customer relations and customer service strategies, marketing) * Part 4 - Store (store set up and display).
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Smart Retail, Richard Hammond
- Idioma
- Publicado en
- 2007
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- (Tapa blanda)
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- Título
- Smart Retail
- Idioma
- Inglés
- Autores
- Richard Hammond
- Editorial
- Pearson Education
- Publicado en
- 2007
- Formato
- Tapa blanda
- Páginas
- 216
- ISBN10
- 0273712772
- ISBN13
- 9780273712770
- Serie
- Etiquetas
- No ficción, Comercio, Negocios & Gestión, Marketing & Ventas
- Calificación
- 3,75 de 5
- Descripción
- This resource aims to help retail managers develop the personal and team management skills required to successfully manage a retail operation. Teamwork and customer relations are discussed in detail. Table of contents: * Part 1 - You * Part 2 - Team (team building and team work) * Part 3 - Customer (customer relations and customer service strategies, marketing) * Part 4 - Store (store set up and display).