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"Working together in top leadership positions in both the private and public sectors for over 30 years, Governor Charlie Baker (Republican) and Steve Kadish (Democrat) developed and honed an approach to getting things done that gets past political and organizational impediments. Distilled into a framework of 4 steps, their practical approach to delivering results is the much-needed implementation guidebook for anyone in public service as well as for managers in large organizations that are overrun by bureaucracy and politics"--