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The Customer Experience Model

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The book explores the creation of a Customer Experience Model (CXM) aimed at helping companies define effective marketing strategies that enhance customer experiences. It emphasizes the importance of crafting a competitive edge through a structured and practical approach to client experience development, which is essential for sustained business growth.

Publicación

Compra de libros

The Customer Experience Model, Adyl Aliekperov

Idioma
Publicado en
2020
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Idioma
Inglés
Editorial
Routledge
Publicado en
2020
Formato
Tapa dura
Páginas
110
ISBN13
9780367478254
Serie
Descripción
The book explores the creation of a Customer Experience Model (CXM) aimed at helping companies define effective marketing strategies that enhance customer experiences. It emphasizes the importance of crafting a competitive edge through a structured and practical approach to client experience development, which is essential for sustained business growth.