Why Are We Yelling?

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The way we argue is broken. Whether it's about Brexit, the existence of ghosts, the best burger in the city or who's allowed to sit in your favourite chair, we end up digging our heels in and yelling at one another or choosing to avoid heated topics entirely. There has to be a better way. Buster Benson, a Silicon Valley entrepreneur with two decades of experience facilitating hard conversations at some of the biggest tech companies in the world, recommends eight things to try in order to make disagreements more productive. By applying these eight new habits, we can flip frustrating, unproductive disagreements into ones that bear fruit and bring people closer together. With this new toolkit we can explore more possibilities and perspectives in the world, simply because we'll no longer be afraid to wade into scary topics of conversation.