Assaulted Staff Action Program (Asap)

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ASAP is a Critical Incident Stress Management approach that includes individual crisis counselling, group debriefings, an employee-victims' support group, employee victim family outreach and professional referrals when needed. ASAP - the most widely researched programme of its kind in the world - is associated with providing needed support to employee victims and with sharp reductions in the frequency of violence in many of the facilities where it is fielded. ASAP programmes pay for themselves by means of sustained productivity, lower medical and legal expense and reduced human suffering. This book is a step-by-step manual that shows you and your organisation how to design and field an ASAP programme for your needs.