How to Say It

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This versatile and easy-to-use guide helps you compose well-written, effective letters in minutes for virtually every business and personal situation.Conveniently organized into 40 topics and completely reproducible, this one-of-a-kind reference contains ready-to-use model letters for almost every occasion. For example, you get model letters on such topics as...AcceptanceComplaintsCollectionAdviceReports and ProposalsCongratulationReferencesAppreciationSympathyInvitationsRefusalsFundraisingWhat's more, a special "thesaurus" section included within each topic contains scores of interchangeable key words, phrases, sentences, and paragraphs to let you tailor each model letter to the exact personality and style you wish to convey in "any" situation- from casual to formal, distant to friendly, traditional to modern. Plus, you get three appendices that give you tips on letter format and construction, as well as pointers on tone, attitude, grammar, and achieving clarity and precision in your writing.