The Warehouse

The book explores the stark contrast between Amazon's cheerful slogans and the harsh realities of its warehouse operations, characterized by digital surveillance and anti-union practices. Alessandro Delfanti examines how technological innovations, such as sensors and robotic systems, are designed to control rather than empower workers. As automation increases, so does employee discontent, leading to strikes that highlight their awareness of exploitation. Ultimately, the narrative questions the sustainability of Amazon's model in the face of growing worker resistance.