Application of queueing theory in health care system

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The book explores the application of queueing and reliability theory to enhance healthcare service systems amid increasing competition. It addresses the challenges faced by hospitals in India, particularly regarding poor healthcare quality and control techniques. By leveraging recent advancements in technology and research, the author emphasizes the need for effective maintenance and timely replacement of staff and equipment. The work aims to improve the overall effectiveness and performance of healthcare services through better prediction and reliability estimation of service systems.