New quality management for the nonprofit sector

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Quality assessment in the nonprofit sector faces increasing scrutiny amid government influence and competitive pressures. As organizations adapt to systematic quality management, questions arise about the evaluation criteria and processes employed. This book critically explores the challenges and contradictions surrounding quality assessments, highlighting the ongoing debates and unresolved issues in the field. It emphasizes the need for alignment and improvement within the sector, suggesting that significant work remains to be done to address these complexities.