Public-Private Partnership - A new vision for public services

The book explores the evolving relationship between citizens and public service providers in the context of increasing technological access and information transparency. It emphasizes the need for taxpayers to be treated as customers, demanding higher quality and efficiency in public services. The narrative highlights the role of citizens as active participants and watchdogs in public service management, advocating for privatization, concessions, and public-private partnerships as solutions to improve service delivery across various sectors, from infrastructure to everyday needs.