An Operations Management Perspective on Design Thinking

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Focusing on the intersection of design thinking and operations management, this book presents a framework for evaluating design thinking activities. It highlights current knowledge and identifies gaps in understanding how design thinking can be effectively managed. By examining multiple dimensions of progress measures, the author integrates insights from various disciplines to enhance the management of design thinking operations. This approach not only clarifies operational outcomes but also reveals areas for further research, enriching the field with new perspectives.