Invisible Backbone: Why Retail Workers Deserve a Fair Shake

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Highlighting the critical yet often unrecognized role of retail workers, the metaphor "Invisible Backbone" underscores their essential contributions to the industry. The call for a "Fair Shake" advocates for equitable treatment in wages, benefits, and working conditions. The narrative explores the challenges faced by these workers, including low pay, long hours, and limited job security, while emphasizing their vital role in everyday life. Ultimately, the book serves as a call to action, urging recognition and support for the improved treatment of retail workers.