Listen, People: Compassionate listening and rising from suicide crisis

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This book reveals how the Agora Crisis Center volunteer model has saved lives for 52 years and counting. The Agora model proves that:compassion is learnable and transformative for volunteers, taking only a small amount of training;non-judgmental listening creates an open space for people in crisis to feel, heal, and rebuild autonomy;warmth and sufficient time are essential ingredients in navigating a crisis.The Agora model has better outcomes and costs less than professional interventions, but despite this durable, ongoing success, the national US response to suicide crisis is going in the opposite direction: away from welcoming, unhurried, warm, and vulnerable human connections - towards more expensive, professional, rushed, and business-like interactions.