"Never Split The Difference" es una guía esencial sobre principios de negociación, basada en la carrera de Chris Voss como negociador de rehenes y profesor. A través de técnicas probadas en diversas situaciones, Voss ofrece estrategias efectivas para mejorar negociaciones en el trabajo y en la vida cotidiana, revelando historias impactantes de su experiencia.
You got into real estate because you wanted flexibility, freedom, and a big upside. Instead, you're working 24/7, freedom is the last thing you feel, and every dollar is a struggle. The kicker: you rarely (if ever) charge your full fee. Most days, you feel like a pushy salesperson who has to give discounts to get business. Not anymore. The Full Fee Agent is a proven blueprint for getting more business and, more importantly, doing business in a better way. Every deal comes easier, with less stress and more profit. The tough conversations that used to haunt you become effortless. Your pipeline fills with repeat and referral clients-and you feel more authentic and balanced than ever before. It's all thanks to one crucial skill, and this is the one book you need to master it. Stop giving away your value. Join the growing ranks of full-fee agents who are charging their worth and reclaiming their lives.
Empathetic Leadership comes with a requirement to invest time and/or effort to get to know the party you are dealing with. It is not a conduit of assent. Getting to know and learning more of your competitor/prospect/mentee will invariably dictate how strong and long-lasting a relationship you are able to create. This is of paramount importance in developing negotiation skills. Negotiation requires two to tango and can be used to settle any difference of opinion. In business or public life, whether it is a sales proposal being delivered, a hostage crisis, a training session or other faceoff, the establishment of a bond or trust between two entities involved is essential for achieving a viable solution for both parties. The establishment of an empathetic relationship does not imply agreement. A zero-sum proposal is not used in an empathetic leader's tool chest. Chris Voss, the acclaimed former FBI negotiator, states that: "In business, Tactical Empathy is the world's great hack for influence and for results." Perhaps you may like to learn more.
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