Focusing on performance measurement, this text combines the "balancing scorecard" concept with the Baldrige framework to guide readers in assessing their measurement strategies. It offers insights on identifying flawed performance metrics, selecting appropriate financial indicators, and enhancing overall evaluation processes. The integration of these methodologies aims to improve organizational performance and accountability.
60 Ways to Get Real Results in Your Organization
Focusing on achieving measurable results within organizations, this book serves as a practical guide for professionals. It offers strategies and insights aimed at enhancing productivity and efficiency. Recognized as one of the best reference materials, it provides valuable tools for implementing effective practices. Ideal for those looking to drive significant improvements in their work environments, it emphasizes actionable techniques and results-oriented approaches.
Improving Business Intelligence with Analytics
Focusing on the need for effective performance measurement, this book highlights the limitations of traditional balanced scorecards. It offers managers advanced metrics to evaluate critical areas such as customer relationships, employee satisfaction, and supplier performance. Readers will learn to create a performance index and access examples of challenging metrics. By emphasizing the importance of accurate data, it aims to enhance business intelligence and overall organizational health.
Focused on creating effective performance measurement systems, this book offers practical insights and firsthand experiences. It guides readers in establishing a balanced scorecard by developing operational and strategic plans, identifying organizational strengths and weaknesses, and designing data collection strategies. Additionally, it covers linking the scorecard to various systems, creating a performance index, and avoiding common measurement pitfalls. Real-world case studies from diverse sectors enhance the learning experience, making it a comprehensive resource for implementation.