Winning Score

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Focused on creating effective performance measurement systems, this book offers practical insights and firsthand experiences. It guides readers in establishing a balanced scorecard by developing operational and strategic plans, identifying organizational strengths and weaknesses, and designing data collection strategies. Additionally, it covers linking the scorecard to various systems, creating a performance index, and avoiding common measurement pitfalls. Real-world case studies from diverse sectors enhance the learning experience, making it a comprehensive resource for implementation.