The Making of a Manager

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Congratulations, you're a manager! After celebrating your new title, reality sets in: you may not know what you're doing. Julie Zhuo experienced this firsthand when she became a rookie manager at twenty-five, facing numerous challenges from hiring to firing and everything in between. She grappled with questions about fostering teamwork, supporting her reports' careers, and leading confidently in unexpected situations. Through her journey of managing diverse teams, Julie learned that great managers are made, not born. If you're reading this, you likely aspire to be a great manager. This modern field guide offers practical examples and transformative insights, such as distinguishing great managers from average ones, knowing when to overlook a poor interview, building trust without exerting authority, and finding direction in moments of doubt. Whether you're new to management, a seasoned leader, or aiming for a promotion, this handbook equips you with the tools to become the kind of manager you wish you had.