Accidental Kindness

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Exploring the complex relationship between patients and doctors, the book delves into the emotional landscapes of both parties. It highlights the human need for kindness, empathy, and forgiveness amidst the challenges of the medical system. Drawing from his experiences as a primary care physician and behavioral scientist, Michael Stein reveals how the pressures of the profession can lead to unintentional unkindness. Ultimately, the work encourages a deeper understanding of the expectations and realities in clinical interactions, fostering compassion on both sides.