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Parámetros
- 176 páginas
- 7 horas de lectura
Más información sobre el libro
The book explores the integration of service improvement and selling skills, addressing a gap in existing literature. It emphasizes the importance of coordinating these two areas to enhance overall business performance, offering insights and strategies that are often overlooked in traditional service and sales training. By focusing on the synergy between service and selling, it provides a unique perspective aimed at professionals seeking to elevate their approach to customer engagement and satisfaction.
Compra de libros
Selling in Customer Service, Leon Cai
- Idioma
- Publicado en
- 2024
- product-detail.submit-box.info.binding
- (Tapa dura)
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- Subtítulo
- Integrating and Coordinating Service and Selling
- Idioma
- Inglés
- Autores
- Leon Cai
- Editorial
- CRC Press
- Publicado en
- 2024
- Formato
- Tapa dura
- Páginas
- 176
- ISBN13
- 9781032644059
- Serie
- Etiquetas
- No ficción, Comercio, Negocios & Gestión, Tecnología & Ingeniería, Ciencia y Matemáticas, Temática ecológica, Ecología
- Descripción
- The book explores the integration of service improvement and selling skills, addressing a gap in existing literature. It emphasizes the importance of coordinating these two areas to enhance overall business performance, offering insights and strategies that are often overlooked in traditional service and sales training. By focusing on the synergy between service and selling, it provides a unique perspective aimed at professionals seeking to elevate their approach to customer engagement and satisfaction.