Technological Change and the Future of Work. Online "Water-cooler" Conversations?

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The essay explores the distinctive features of Instant Messaging (IM) devices like Slack compared to traditional communication technologies such as email and chat. It analyzes how IM platforms enhance real-time collaboration and communication, emphasizing their impact on workflow efficiency and team dynamics. The paper aims to highlight the evolution of digital communication tools and their implications for modern work environments, providing insights into the changing landscape of online interactions.