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Guerrilla marketing : easy and inexpensive strategies for making big profits from your small business
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Management Lessons from Mayo Clinic: Inside One of the World's Most Admired Service Organizations
Leonard E. Berry
Brand Against the Machine: How to Build Your Brand, Cut Through the Marketing Noise, and Stand Out from the Competition
John Morgan-Guy
The Six Sigma Way Team Fieldbook: An Implementation Guide for Process Improvement Teams
Peter S. Pande
