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Does IT matter? : information technology and the corrosion of competitive advantageNicholas CarrAgotado3,8Notifícame
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Marketing as strategy. Understanding the CEO's agenda for driving growth and innovationNirmalya KumarAgotado3,7Notifícame
The ultimate question. Driving good profits and true growthFrederick F. ReichheldAgotado3,7Notifícame